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Search practical guides for creating scenes, maps, floor plans, publishing, billing, and sharing virtual tours.

All Map StudioGetting StartedProduct ThinkingSupportFAQPublishingSite SettingsTour EditorScene DirectionScene Linking #maps#gps#scene-location#getting-started#publishing#navigation#tour-design#support#tickets#faq#blog#help-center#content-studio#preview#share#embed#custom-domain#dns
15 results · All help articles · Chinese

Quick Answers

Popular questions before opening a ticket.

View FAQ articles
FAQ Can a blog post also appear in the help center?

Yes. Content Studio uses one shared content system, so the same entry can publish to the blog, help center, or both.

FAQ Why did my scenes not appear on the map automatically?

Scenes appear automatically only when the uploaded image metadata includes usable GPS coordinates.

Map Studio

Guide · 4 min

Use Map Studio with GPS scenes

Learn how Map Studio detects GPS metadata, places scene pins, and lets you tune locations manually.

Guide · 3 min

Add floor plans and custom maps

Place scenes on a floor plan or custom map so guests understand indoor spaces without GPS.

Getting Started

Guide · 3 min

Create your first 360 virtual tour

A calm walkthrough for uploading scenes, naming them clearly, and publishing your first tour.

Guide · 3 min

Upload scenes and keep metadata intact

Learn how to upload panoramas while preserving GPS and camera metadata that helps maps and automatic linking work.

Product Thinking

Guide · 4 min

Designing virtual tours that feel easy to navigate

A practical guide to scene order, map placement, radar direction, and navigation markers that feel intuitive.

Support

Guide · 3 min

Create a support ticket and follow the answer

Use the support form to ask for help, keep a private ticket link, and continue the conversation with the support team.

FAQ

FAQ · 2 min

Can a blog post also appear in the help center?

Yes. Content Studio uses one shared content system, so the same entry can publish to the blog, help center, or both.

FAQ · 2 min

Why did my scenes not appear on the map automatically?

Scenes appear automatically only when the uploaded image metadata includes usable GPS coordinates.

Publishing

Guide · 3 min

Publish, preview, and share a tour

Prepare a tour for visitors, preview the guest experience, publish it, and share the final link.

Site Settings

Guide · 2 min

Connect a custom domain

Use your own domain or subdomain for a branded visitor experience.

Guide · 3 min

Customize your public tour page

Set branding, page sections, contact details, lead capture, FAQs, and social links for your public tour experience.

Tour Editor

Guide · 3 min

Use 3D models in a scene

Upload GLB, GLTF, or PLY models and place them inside a panorama using 3D Model Studio.

Guide · 4 min

Add markers and POIs inside a tour

Use markers for navigation and POIs for information, media, products, links, forms, and embedded content.

Scene Direction

Guide · 3 min

Set true north and landing direction

Calibrate where each panorama is facing so radar, maps, and navigation markers line up.

Scene Linking

Guide · 3 min

Link scenes manually and automatically

Create guest navigation by connecting scenes one at a time or by using automatic linking modes.

Still stuck?

Send the team the details.

Support tickets can become reusable FAQ drafts after they are answered, so one clear question can help every future creator.

Contact support